This page is aimed to help you understand better the BCO steps we undertake to process your cards from start to finish.

>>>ORDERING
Ordering goods for print is easy. Either call us on (03) 9585 1333 or email us info@businesscardsonline.com.au.

When you place an order we may ask you questions such as:

- what would you like to order?
- do you have any existing artwork you would like to use or would you like us to create it?
- what information would you like to appear (ie names, phone numbers etc)?
- how many copies would you like?
- how would you like to pay for your goods? (note: prepaying for goods make delivery easier).
- are there any delivery instructions we need to give the driver? (take note the couriers work between 8.30am and 5.30pm and there needs to be someone to receive the goods on your end or the package will not be left).

>>>ARTWORK COMMENCED
Once an order has been placed our talented designers will design a layout for you (based on your specifications and directions) and will either email, fax or post you a proof to look at.
Please note if you are supplying your own artwork for business cards, we require files as either .eps or .pdf. The images you supply must be 300dpi and using CMYK colours and the total size (including a 2mm bleed) should be 94mm x 59mm.

>>>PROOFING
At this stage you are able view your work as it will look printed. From here you will need to contact us and tell us of either any changes needed or if you are happy to go ahead with printing. We ask that you very carefully check all the spelling and numbers before you give the ok for print. At this stage we ask that you allow 7 - 10 business working days before you recieve your cards. This is to allow for the printing process and dispatch via the couriers.

>>>PRINTING
The printing process takes about 5 - 6 working days, where your goods are printed, dried, laminated, dried, trimmed, boxed etc. The best of care is taken to make sure your printed goods are the highest quality and quickly delivered to meet your demanding deadlines.

>>>DISPATCH
We dispatch using AussieWide Couriers (metro), Couriers Please (suburbs) and Australia Post (country).
BCO will always call you prior to delivery to advise you of delivery dates. It is recommended that you pay prior to delivery to avoid problems with COD couriers (.ie the check not being ready when courier arrives or you not being home). Note: The couriers will not leave COD goods unless they are paid for first.
If delivery arrangements are not met due to unfortunate circumstances such as the above there will be a delivery fee imposed for second delivery.